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© 2026 Tasheel. All rights reserved
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© 2026 Tasheel. All rights reserved
Short answers to common questions.
Tasheel is a licensed private services company, duly registered in accordance with applicable laws and regulations. It specializes in managing, coordinating, and completing official transactions with competent authorities within approved legal and regulatory frameworks.
A licensed private company that helps you complete official transactions, attestations, and certified legal translation in Palestine.
Tasheel's role is limited to organizing, preparing, following up, and coordinating transactions on behalf of the client. It is not an issuing authority or final decision-maker regarding submitted requests, unless the service falls within the scope of an official authorized agency.
It depends on the service. Most requests take 1–3 business days. The estimate is shown before you submit.
Yes, for certain services Tasheel acts as an officially authorized agent under valid regulatory and legal agreements, and these services are executed within legally defined authorities.
Credit/debit cards (Visa, Mastercard) and cash on delivery where available.
Tasheel is committed to exercising due professional care in executing and following up on transactions. The company is not responsible for any decisions made by competent authorities beyond its control, nor for delays resulting from official or regulatory procedures outside its management.
Use your account or the Track page with your order number. We also email status updates.
Tasheel adheres to the highest standards of confidentiality and data protection. Information provided is used exclusively for executing the requested service and is only disclosed to competent authorities within the scope of the transaction and in compliance with relevant laws.
We deliver across the West Bank. Fees vary by location.
Fees are determined based on the nature of the service and its associated requirements. The client is informed of all costs before execution begins. No additional fees are imposed without prior approval.
Each service lists required documents on its page. We confirm anything missing before processing.
Cancellation or refund requests are subject to the procedural stage the transaction has reached and are handled according to the company's internal policy, consistent with existing legal obligations.
No. Tasheel is a licensed private services company. We help you prepare and submit official transactions and, for some services, act as an authorized agent within defined limits — we are not a government authority. See Terms for details.
Phone, WhatsApp, or email on the Contact page. For new work, start a request on the website so we can track it end to end.
If an error resulting from the company's internal procedures is established, Tasheel commits to correcting it within the limits of its professional responsibility without charging the client additional costs.
The legal relationship between both parties is established through the service request and agreement to the company's approved terms. Submitting a request constitutes acknowledgment and acceptance of these terms.
Tasheel provides its services to Palestinians inside and outside Palestine, according to the nature of the service and relevant regulations, in compliance with applicable legal frameworks in each case.
You can track your order status through your account on the Tasheel website. We update the status at every stage and send email notifications whenever there is a change.
Tasheel is a licensed services company providing services related to official transactions and attestations.
It depends on the service. Some services are completed without the need for a power of attorney or special authorization, while others require an official power of attorney or authorization according to applicable regulations. This is clearly explained before starting any service. (Note that the authorization or power of attorney is specifically limited to the scope of the requested task, and Tasheel represents the client only within the framework provided.)
For some services, there may be a need to submit original documents. You will be informed of this in advance with clarification of the appropriate delivery mechanism based on the service type and your location.
Tasheel provides multiple payment methods depending on the service type, including electronic payment, bank transfer, or other methods clarified before completing the order.
The completion time varies depending on the service type and nature of the transaction. The estimated time for each service is clearly stated before submitting the application, with continuous updates during the implementation stages. For example, issuing an international license locally takes one working day, and delivery days depend on the country of residence.
Yes, you can contact the Tasheel team via phone, WhatsApp, or email. It is preferred to submit and track requests through the website to ensure organization and clarity.
At Tasheel, we are committed to protecting customer privacy and handling documents and information with complete confidentiality, in accordance with applicable legal frameworks. All your data is encrypted and protected by advanced cybersecurity systems, and our team is committed to non-disclosure agreements to ensure the highest levels of security.
Send a message and we will get back to you soon.